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Privacy Policy

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Privacy Policy

At IT SOFTWARE FRANCE, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us, register for our services, or make a purchase, we may collect information such as your name, email address, phone number, and billing address.
  • Technical Data: This includes your IP address, browser type, operating system, and other technical details automatically collected when you visit our website.
  • Usage Data: We may collect information about how you use our website and services, such as pages visited, time spent on the site, and interaction with content.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your personal data to fulfill your requests, deliver services, and manage your account.
  • To Improve Our Services: We analyze user behavior and feedback to enhance our offerings, website functionality, and user experience.
  • For Communication: We may use your email or phone number to contact you regarding updates, promotions, or important notices about our services.
  • For Security and Compliance: We use your data to detect and prevent fraud, ensure compliance with legal obligations, and safeguard our systems.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors who help us provide our services, such as hosting platforms, payment processors, or email service providers. These providers are required to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Despite our efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period has expired, your data will be securely deleted.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to access the personal data we hold about you and request corrections if needed.
  • Data Deletion: You may request that we delete your personal data, subject to certain legal limitations.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: If you previously consented to data collection, you may withdraw your consent at any time.
  • Object to Processing: You can object to how we process your data in certain circumstances.

To exercise any of these rights, please contact us at software@itsoftwarefrance.online.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you interact with our website. This helps us provide a more personalized experience and analyze usage trends.

  • Cookies: These small data files are placed on your device to remember your preferences and improve your website experience.
  • Analytics: We may use third-party analytics tools, such as Google Analytics, to gather insights on how users interact with our site.

You can control cookie preferences through your browser settings, but disabling cookies may limit some functionalities on our website.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete the data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we will notify you of significant changes via email or website notifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: